These Terms and Conditions, along with privacy policy or other terms (“Terms”) constitute a binding agreement by and between GENIUS WORLD TOURISM PRIVATE LIMITED, ( “Website Owner” or “we” or “us” or “our”) and you (“you” or “your”) and relate to your use of our website, goods (as applicable) or services (as applicable) (collectively, “Services”).

By using our website and availing the Services, you agree that you have read and accepted these Terms (including the Privacy Policy). We reserve the right to modify these Terms at any time and without assigning any reason. It is your responsibility to periodically review these Terms to stay informed of updates.

The use of this website or availing of our Services is subject to the following terms of use:

• To access and use the Services, you agree to provide true, accurate and complete information to us during and after registration, and you shall be responsible for all acts done through the use of your registered account.
• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials offered on this website or through the Services, for any specific purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• Your use of our Services and the websiteis solely at your own risk and discretion.. You are required to independently assess and ensure that the Services meet your requirements.
• The contents of the Website and the Services are proprietary to Us and you will not have any authority to claim any intellectual property rights, title, or interest in its contents.
• You acknowledge that unauthorized use of the Website or the Services may lead to action against you as per these Terms or applicable laws.
• You agree to pay us the charges associated with availing the Services.
• You agree not to use the website and/ or Services for any purpose that is unlawful, illegal or forbidden by these Terms, or Indian or local laws that might apply to you.
• You agree and acknowledge that website and the Services may contain links to other third party websites. On accessing these links, you will be governed by the terms of use, privacy policy and such other policies of such third party websites.
• You understand that upon initiating a transaction for availing the Services you are entering into a legally binding and enforceable contract with the us for the Services.
• You shall be entitled to claim a refund of the payment made by you in case we are not able to provide the Service. The timelines for such return and refund will be according to the specific Service you have availed or within the time period provided in our policies (as applicable). In case you do not raise a refund claim within the stipulated time, than this would make you ineligible for a refund.
• Notwithstanding anything contained in these Terms, the parties shall not be liable for any failure to perform an obligation under these Terms if performance is prevented or delayed by a force majeure event.
• These Terms and any dispute or claim relating to it, or its enforceability, shall be governed by and construed in accordance with the laws of India.
• All disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Kudus, MAHARASHTRA
• All concerns or communications relating to these Terms must be communicated to us using the contact information provided on this website.

• If the Guest decides to cancel the tour for any reason whatsoever then s/he shall give a written application to the Company within specified time limit along with original receipt issued by the Company. Such cancellation will attract cancellation charges stated hereunder.
• Cancellation charges will be calculated on gross tour cost and the cancellation charges shall depend on date of departure and date of cancellation.
• Cancellation charges for any type of transport ticket are applicable as per the rules of the concerned authority.
• Air tickets issued on special fares are NON REFUNDABLE and Guest shall bear cancellation charges.
• Any refund payable to the Guest will be paid after the Company receives refund from the respective authorities. The Company deducts processing charges from the refund to be paid to the Guest.

Due to Visa Rejection:

• All the clients travelling on a Genius World Holiday tour must be in possession of a valid visa. Client shall ensure that the Visa Application Form (s) is duly filled and verified by the Client, to its satisfaction, before it is submitted to the Embassy. / Consulate. However kindly note that it is entirely at the discretion of the concerned Consulate / Authorities to grant / reject visa even after submitting all relevant documents and the company will not be held responsible for the same. The company is not at all liable for such cases or has any influence on the consulate/embassy’s decision. The role of the company is only to provide necessary guidance to the client for the purpose of applying for VISA. The company will not be responsible for non-issuance of visa due to receipt of incomplete / delayed documents from the Clients. It is a possibility that the consulate may ask the passengers to appear for a personal interview. This is at the sole discretion of the Consulate / Authorities. If the required documents are not submitted by the client, the issuance of visa will further be delayed / rejected, and the client will not hold Genius World liable for the same. Client should adhere to all the norms and conditions laid by the consulate / embassy Upon rejection of visa, if the client wishes to reapply for the visa, he / she is liable to pay again the requisite fee to the consulate and he / she will not claim from Genius World.

Reschedule / Date Change for a Tour:

• In the event a client wishes to change the date of travel or transfer from one tour to another, prior to the departure of the originally booked tour. The originally booked tour will be treated as cancelled by the client, thereby attracting the cancellation charges as stated herein, which shall be payable by the client. The client shall on making payment of cancellation charges be able to make a fresh booking for another tour.

Remarks:

• Airlines/Room up-gradation and complimentary will not be entertained during the tour unless if specified at the time of booking.
• There is no refund for any services not utilized during the tour.
• Security deposit is required either in cash or credit card by hotels which is refundable provided no room incidentals are incurred. This security deposit is not included in this quote and must be paid by the guests/corporate directly to the hotel when checking in.
• Guests are advised not to keep valuables in the coach/vehicle while sightseeing. The Company shall not be responsible for loss of valuables from the coach / vehicle. If the coach /vehicle is accidentally or otherwise damaged by the Guest, s/he will be required to pay compensation for the same.

Cancellation charges as per table